Services
Automated Lead Follow-Up for Nashville Small Businesses
The quote nobody called back on. The customer you have not talked to in a year. We set up steady text and email follow-up that runs quietly in the background, sounds like you wrote it, and gets slow weeks filled before they turn into slow weeks.
The problem
Every trade business has a graveyard of open quotes. Somebody asked for a price on a fence, a bathroom remodel, a new HVAC unit, said "let me think about it," and then never heard from you again, not because you did not want the job, but because you had four other jobs going and it fell off the list. Multiply that by a year and it is real money sitting untouched. The same thing happens with past customers. Somebody who had a water heater replaced two years ago is exactly the kind of person who needs a maintenance check or a referral nudge, but nobody is going to remember to reach out to them without a system that does it automatically. Meanwhile slow weeks show up out of nowhere because there was nothing lined up behind the current job to fill the gap. Owners know they should be following up more. Almost none of them actually do it consistently, because follow-up is the first thing that gets dropped when the phone is ringing with new work. The businesses that grow steadily are not the ones with the best follow-up intentions. They are the ones where follow-up happens whether anybody remembers to do it or not.
What you get
Automatic follow-up on open quotes. A quote that goes quiet gets a friendly check-in text a few days later, then again later if there is still no answer.
Past customer outreach. Old customers hear from you at sensible intervals, seasonal maintenance reminders, check-ins, or a simple "still happy with the work" message that often turns into new work or a referral.
Written in your voice. We build the messages around how you actually talk, not generic marketing copy that reads like it came from a big company.
Text-first, because that is what gets read. Email backs it up, but most sequences lead with a short text, because that is what people actually open.
Replies come straight to you. The moment someone responds, it lands in your phone or inbox like a normal message, so you pick up the conversation yourself.
How it works
1. We look at your open quotes and old customer list. Wherever they live now, notebook, CRM, or spreadsheet.
2. We write the sequences with you. Short, in your voice, spaced out so it feels helpful instead of pushy.
3. It runs in the background. New quotes and past customers get added to the schedule automatically, and you get the replies.
Who this is for
Especially useful for landscapers with seasonal gaps, roofers chasing storm-season quotes, and shop owners wanting repeat visits from past customers.
Where we do this
Set up and managed in person across Davidson, Williamson, Rutherford, Wilson, Sumner, Robertson, and Cheatham counties, including Nashville and Hendersonville. Outside those counties we handle it the same way over the phone and screen.
Common questions
Will it sound like a form letter?
No. We write it in your voice, using how you actually talk to customers, not marketing language. Most people cannot tell it was not typed by you in the moment.
What if a customer replies?
It gets sent straight to you as a normal text or email. This is not a chatbot loop. It is scheduled outreach that hands off to a real conversation the moment somebody responds.
How often do people get contacted?
As often as makes sense and not more. We set the schedule with you so it feels like a helpful check-in, not spam that gets you blocked.
What does it cost?
Every business is different. Text us and we will give you a straight answer. Flat monthly rate, no setup fees, month to month.
Related services
Pairs naturally with CRM setup so there is a clean list to follow up on, AI lead response to catch the new leads that feed into it, invoice and scheduling automation for once the work is booked, and a small business website as the front door for new leads.
Ready to see if we can help?
Tell us the part of your week that is eating you alive. We will come out, look at it, and give you a straight answer.
Prefer email? Write us at hello@nashvilleaiguy.com. Or use the contact page.